Privacy policy

Effective Date: 17th March 2023

 Thank you for choosing PayMeal! At PayMeal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you use our food delivery application and related services.

 By using PayMeal, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

 1. Information We Collect

1.1. Personal Information: When you create an account with PayMeal, we may collect personal information such as your name, email address, phone number, and delivery address.

1.2. Payment Information: We collect payment information when you make purchases through our app, including credit card details, billing address, and other financial information necessary for processing payments.

1.3. Usage Information: We automatically collect information about how you interact with our app, including your device information, IP address, browser type, pages visited, and the duration of your visit.

1.4. Location Information: With your consent, we may collect your precise location information to provide you with accurate delivery services.

1.5. Communications: We may collect information from your communications with our customer support team or through feedback and surveys.

2. How We Use Your Information

2.1. Provide Services: We use the information collected to process orders, deliver food, and provide customer support.

2.2. Personalization: We may use your information to personalize your experience, including recommending restaurants or food items based on your preferences.

2.3. Communications: We may use your contact information to send you important updates, promotional offers, and marketing communications. You can opt-out of receiving marketing communications at any time.

2.4. Analytics: We analyze usage data to improve our services, optimize app performance, and enhance user experience.

3. How We Share Your Information

3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, processing payments, or analyzing data. These service providers are contractually obligated to protect your information and only use it for specified purposes.

3.2. Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as court orders or government regulations.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

4.1. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

4.2. Despite our efforts to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1. Access and Correction: You may access, update, or correct your personal information by logging into your account settings or contacting us directly.

5.2. Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.3. Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in the emails or by contacting us directly.

6. Children's Privacy

PayMeal is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at

 Thank you for trusting PayMeal with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.



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